Privacy Policy
A legal disclaimer
1. General Information Only
The information provided on this website is for general informational purposes. While we strive to ensure the accuracy of event details, schedules, pricing, and availability, all information is provided “as-is” without warranties of any kind. Event details are subject to change at any time without notice.
2. Tickets & Event Access
Your purchase of a ticket grants you a revocable license to attend the specified event, subject to venue rules, promoter policies, and applicable law. We are not responsible for venue closures, changes to performance lineups, or other circumstances beyond our control.
3. No Liability for Third-Party Content or Services
This website may include links to external websites or services. We are not responsible for the content, accuracy, or privacy practices of third-party sites.
4. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website or attendance at any event, including but not limited to personal injury, property loss, technical failures, or event cancellations.
5. Refunds & Exchanges
Unless otherwise stated during purchase or required by law, all ticket sales are final and non-refundable. Refunds or exchanges may only be granted at our sole discretion or if explicitly stated in the event’s terms.
6. Changes to Disclaimer
We reserve the right to modify or update this Disclaimer at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.
Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase tickets. By using our website, you consent to the practices described in this Policy.
2. Information We Collect
a. Personal Information
When you make a purchase or sign up for an account, we may collect:
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Name
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Email address
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Phone number
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Billing address
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Payment details (processed securely by our payment provider; we do not store full credit card numbers)
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Account login information
b. Automatically Collected Information
We may collect technical data such as:
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IP address
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Browser type and device information
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Cookies and usage data
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Referring and exit pages
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General location data
c. Event-Related Information
We may collect information about:
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Events you attend
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Tickets you purchase
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Preferences or interests you share with us
3. How We Use Your Information
We may use your information for:
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Processing ticket purchases and payments
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Sending order confirmations and event updates
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Managing your account
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Customer support
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Fraud prevention and security
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Improving website performance
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Marketing communications (with your consent where required)
4. Sharing Your Information
We may share your information with:
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Payment processors (for secure payment handling)
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Event organizers or venues (for attendee management and entry validation)
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Service providers (email delivery, analytics, hosting)
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Legal authorities (if required by law, court order, or to prevent fraud)
We do not sell your personal information to third parties.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Enable website functionality
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Remember your preferences
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Analyze website usage
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Provide personalized content and marketing
You may adjust your browser settings to block cookies, but some website features may not function properly.
6. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access your personal data
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Correct or update inaccurate information
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Request deletion of your data
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Opt out of marketing communications
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Request restriction or portability of your data
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Withdraw consent for processing
To exercise these rights, contact us at [Insert Contact Email].
8. Data Retention
We retain personal data only as long as necessary for:
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Fulfilling the purposes described in this Policy
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Complying with legal obligations
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Resolving disputes
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Enforcing agreements
9. Children’s Privacy
Our website is not intended for individuals under 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
10. International Data Transfers
If you are located outside our operating region, your information may be transferred and processed in other countries with different data protection laws. We take appropriate safeguards when required.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of updates.
GDPR/CCPA-COMPLIANT PRIVACY ADDENDUM
Last Updated: 22/11/2025
This Addendum supplements our main Privacy Policy and is intended to meet legal requirements for users in:
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The European Union / EEA (GDPR)
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California, USA (CCPA/CPRA)
1. GDPR Rights (EU/EEA)
If you are located in the EU/EEA, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion (“right to be forgotten”)
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Data portability
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Restrict processing
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Object to processing of your data
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Withdraw consent for marketing at any time
To exercise your rights, email us at [insert contact email].
Legal Bases for Processing
We process data under:
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Contractual necessity (ticket purchases)
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Legitimate interests (fraud prevention, site improvement)
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Consent (marketing, cookies)
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Legal obligations (financial records)
Data Transfers Outside the EU
If we transfer data internationally, we use:
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Standard Contractual Clauses (SCCs)
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Equivalent safeguards required by GDPR
2. CCPA/CPRA Rights (California)
California residents have the right to:
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Know what personal data we collect
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Request deletion
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Opt out of “sale” or “sharing” of personal information
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Access personal information
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Not be discriminated against for exercising rights
We do not sell personal information as defined by the CCPA.
Categories of Personal Information Collected
We collect:
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Identifiers (name, email, IP address)
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Commercial information (ticket purchases)
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Internet activity (cookies, browsing data)
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Geolocation data (approximate only)
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Inferences about event preferences
