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Terms & Conditions

Terms & Conditions - the basics

Last Updated: 22/11/2025

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website and your purchase of tickets. By accessing this website or buying tickets, you agree to be bound by these Terms.

 
2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase tickets.

 
3. Account Registration

You may be required to create an account to purchase tickets. You are responsible for maintaining the confidentiality of your login information and all activities under your account.

 
4. Ticket Purchases

  • All purchases are subject to availability.

  • You agree to provide accurate billing and personal details.

  • Tickets may include service fees or taxes displayed at checkout.

  • Your purchase constitutes a revocable license to attend the specified event.

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5. Ticket Delivery

Tickets may be delivered electronically, via email, or through a third-party ticketing platform. We are not responsible for failed delivery due to incorrect information provided by you.

 
6. Event Changes

Performers, venues, and schedules are subject to change without notice. Your sole remedy for cancelled events is described in our Refund Policy.

 
7. Prohibited Conduct

You agree not to:

  • Resell tickets at unauthorized prices

  • Use bots or automated tools to purchase tickets

  • Violate venue rules or applicable laws

  • Upload harmful or unlawful content

 
8. Intellectual Property

All content on the website (logos, text, graphics, images) is owned by or licensed to us and protected by copyright and trademark laws. You may not reproduce or distribute content without permission.

 
9. Limitation of Liability

We are not liable for damages arising from:

  • Event cancellations

  • Venue or performer actions

  • Personal injuries or property loss at events

  • Website errors, outages, or security issues

Where permitted by law, our total liability will not exceed the amount you paid for the ticket(s).

 
10. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the website or violation of these Terms.

 
11. Governing Law

These Terms are governed by the laws of the UK Government.

 
12. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.

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